Why can't I access Perps?
Perps are not available in some jurisdictions.
Why was my position liquidated?
Liquidation occurs when a position loses enough margin due to market movement.
High leverage increases the likelihood of liquidation. Liquidation outcomes are determined by the rules and operation of the applicable third-party service, not by Blockchain.
Why can't I withdraw my full balance?
Some funds may be locked as margin for open positions.
Only your available balance can be withdrawn.
What is Hyperliquid?
Hyperliquid is a high-performance decentralized derivatives protocol that powers the trading infrastructure used by Blockchain Perps. Through the DeFi Wallet Interface, you may access third-party services such as Hyperliquid. Blockchain provides the interface only and does not operate, control, or manage such services.
Why does leverage vary between markets?
Different markets have different risk profiles.
Maximum leverage limits are set accordingly.
What should I do if my deposit to Perps is completed, but I do not see any available balance?
Crypto transactions may take up to 48 hours to reach your Perps account. However, if your deposit is showing as Completed and you still do not see any available balance, please start a chat with us. Our dedicated team will review your payment as soon as possible.