My Bitcoin Cash address is showing up as invalid on other platforms or wallets

To find your bitcoin cash receiving address, to which you can receive BCH, click Request within your Wallet and select Bitcoin Cash in the Currency dropdown menu.

If you are inputting your Wallet-generated bitcoin cash address into another platform or exchange and it is coming up as invalid, this may be due to format incompatibility. The Wallet uses the CashAddr format for generating bitcoin cash addresses. Read more about this here.

If you are running into this issue, a simple solution is to use another Bitcoin Cash block explorer, such as, to find the legacy format of your BCH address and send funds to it. You will still receive them to your Wallet, but when the transaction shows up in your transaction history, you will see only the CashAddr format of the addresses involved, not the legacy addresses. They are one and the same for all practical purposes, but for the sake of consistency the Wallet will display only one format. Either format can be used for receiving funds, however.

If you’re having trouble finding the legacy format of your Bitcoin Cash receiving address, reach out to us here for help.

Was this article helpful?
17 out of 23 found this helpful
Have more questions? Submit a request


Article is closed for comments.