Verifying your identity helps prevent fraud and ensures that no one, except you, is able to use your payment information to make trades.
How do I verify on the Exchange?
On the web:
- Log in to your Blockchain.com Exchange account in a web browser
- Go to Settings from the top right corner of your screen
- Select Limits & Fees and click Upgrade to Full Access in the top right corner.
- You will prompted to proceed with identity verification process powered by Veriff.
- Scan the QR-code or fill in your phone number to receive a secured link to get started with identity verification process on mobile or click "Continue with your current device" to proceed on web browser. Next, just follow the steps described during the process.
- That's it! If your submission is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours.
On mobile:
- Log into your Blockchain.com Exchange account via iOS/Android mobile app
- Select Profile on the bottom navigation bar.
- Select Limits & Fees and click Apply Now next to Full Access field.
- You will prompted to proceed with identity verification process powered by Veriff. Next, just follow the steps described during the process.
- That's it! If your submission is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours.
What happens next?
If your submission is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours.
If there are problems and a manual review is required, it may take approximately 5 business days. This timeline may vary slightly if there are any significant increases in submissions requiring manual reviews.
We’ll stay in touch throughout the verification process and you can send us a question at any time by opening a support request.
You can view your application status by navigating to the Limits & Fees section on web browser or mobile.
Have more questions? Submit a request