How do I verify my identity?

Verifying your identity helps prevent fraud and ensures that no one, except you, is able to use your payment information to make trades. 

With just an email address, the Blockchain.com Wallet allows you to Send and Receive crypto. Verifying your identity gives you access to more features and higher trading limits depending on the level of verification you choose.

You can choose between two levels of verification: Silver and Gold.

Silver Level

With Silver, you can:

To enable Silver, you’ll need to verify your:

  • Trade up to $1,000/year
  • Send crypto
  • Receive crypto
  • Buy crypto with a Credit Card
  • Email address
  • Name
  • Home address
  • Date of birth

 

You can enable Silver Level by taking the following steps:

Web Browser

Web_-_Verification_-_Silver.gif

  1. Log in to your Wallet.
  2. Click on the Gear icon and select Trading Limits.
  3. Select Silver Level.
  4. Enter in the requested information and click Next.

Mobile App

Mobile_-_Verification_-_Silver.gif

  1. Log in to your Wallet.
  2. Tap the Menu icon.
  3. Select Settings.
  4. Select Account Limits.
  5. Select Unlock Silver Level.
  6. Provide the requested information and tap Submit.

Gold Level

With Gold, you can:

To enable Gold, you’ll need to:

  • Trade up to $50,000/day
  • Send crypto
  • Receive crypto
  • Access Cash Accounts
  • Buy crypto with a Credit Card
  • Access Cash Accounts
  • Deposit & Withdraw
  • Earn Rewards Payments
  • Complete Silver verification
  • Upload an identity document (See list of accepted documents by country)
  • Take a picture/video of yourself

 

You can enable Gold Level by taking the following steps:

Web Browser

Web_-_Verification_-_Gold.gif

  1. Log in to your Wallet.
  2. Click on the Gear icon and select Trading Limits.
  3. Select Gold Level.
  4. Complete the verification process powered by Veriff.

Mobile App

Mobile_-_Verification_-_Gold.gif

  1. Log in to your Wallet.
  2. Tap the Menu icon.
  3. Select Settings.
  4. Select Account Limits.
  5. Select Unlock Gold Level.
  6. Complete the verification process powered by Veriff.

What happens next?

If your submission is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours. 

If there are problems and a manual review is required, it may take approximately 5 business days. This timeline may vary slightly if there are any significant increases in submissions requiring manual reviews. 

We’ll stay in touch throughout the verification process and you can send us a question at any time by opening a support request.

You can view your application status by navigating to the Trading Limits section on web browser or the Account Limits section on mobile. While you wait, you can still trade and move currency up to your current limit.

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