How can I submit my ID verification documents?

To make sure your personal information is submitted safely, documents must be sent through the Wallet’s ID verification portal. Personal documents will only be accepted if submitted using this method. For security reasons, we are unable to assist with verification requests sent through any other channel. This includes documents sent to us via email and support requests.

If you’re asked to re-submit documents, an email will be sent to you with a secure upload link. Please use this secure upload link only; do not reply to the email with your attached documents.  

Was this article helpful?
421 out of 552 found this helpful
Have more questions? Submit a request


Article is closed for comments.