How do I buy crypto via bank transfer?

At this time, Buy Crypto is available to all Wallet users who reside in supported countries. Wallet users in supported US states can now buy with instant USD ACH transfers. Many banks do not charge a fee for ACH transfers, so these can be great for quick, cost-effective transfers (please check with your bank regarding any transfer fees). Step-by-step ACH instant transfer instructions can be found here. To deposit via wire transfer, please follow the instructions below.


If you are a new user

Welcome! We offer two purchasing options, bank transfer and credit or debit card. To buy crypto via bank transfer, follow these steps:

  1. First, select Buy/Sell Crypto

  2. Next, choose which cryptocurrency you would like to purchase. 

  3. Click "Select Cash or Card"

  4. Select "Deposit Cash"

  5. After that, you’ll need to verify your identity to proceed. This process generally takes a few minutes but may take longer if your case requires manual review; you will need to input some information about yourself, and upload a legal document (such as a passport) and a selfie.

  6. Once you’re Gold level verified, you can proceed to deposit cash and use it to buy crypto according to the following instructions:

Verified/Returning Users

Once you are Gold level verified, you can deposit cash via bank transfer and use the cash to buy crypto any time!

Depositing Cash:

  1. Select the currency you wish to deposit (if you wish to deposit USD, please see here):mceclip8.png

  2. Next, select "Deposit," in the upper right corner, or, if this is your first deposit, you can select "Deposit Now" in the middle of the pagemceclip9.png

  3. Your unique deposit details will be shown here. Please note, this is not a bank account under your name; it is a unique virtual reference. On the deposit screen you will be shown detailed wiring instructions including the bank name, IBAN, and Bank Code.

  4. Use your mobile banking app or bank account website to send a transfer from your bank account to the deposit details displayed in your wallet (not the details displayed in these example images). Alternatively, you can call or visit your bank in person to execute a wire transfer. GBP transfers and domestic US wires are typically received within one business day. EUR transfers and international USD wires are typically received within 2-3 business days. If you have not received the funds after 3 business days, please reach out to our Support team here and we will be happy to assist.

Buying Crypto With Your Cash Balance

Once you've deposited cash to your Wallet, you can use it to funds new crypto purchases at any time!

  1. Select Buy/Sell Crypto

  2. Enter the amount you would like to purchase and click "Select Cash or Card" mceclip11.png

  3. Select your Cash Balance Payment Methodmceclip12.png

  4. Confirm your order details and place your order.

  5. Congratulations! Your order will be completed shortly, after which the crypto you purchased will be available in your Trading Account!
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