Introducing Buy Crypto | Changes to the Buy & Sell Experience

Buy Crypto is now available to all users in supported countries (if your country is not currently supported, we’re working on expanding to your region very soon!). If you previously used Coinify in the Wallet to buy bitcoin (prior to April 2020), you may notice a few differences. Here are a few things to note about Buy Crypto:

  • You can buy any cryptocurrency that’s supported in the Wallet, not just bitcoin. 
  • It’s supported in-house. If you have a question or problem, the Support team is here to help, from start to finish. Reach out to us here!
  • It’s custodial. When you place a buy order, you’ll receive your purchased cryptocurrency to your Trading Account balance, which stores for you. To control and store your funds yourself, simply withdraw to your Private Key Wallet.

If you previously placed buy or sell orders in the Wallet via Coinify, you will no longer be able to view your order history. To request your complete order history, please reach out directly to Coinify’s support team at

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