Why can’t I withdraw the funds from my ACH instant transfer order yet?

What is the 14-day holding period?

When you send USD to your Blockchain.com account or buy crypto via ACH instant transfer, we use the ACH Payment network which typically takes 2 to 4 business days, but may be longer over weekends and holiday periods. While we wait for your funds to arrive, there's a few things you should know:

  • Your account will be credited instantly in most cases, but can take 2-4 business days —once credited, you can sell, swap or start earning rewards straight away.
  • If you'd like to send or withdraw your funds, please wait 14 days for us to receive your funds and the holding period to be lifted. The holding period is designed to protect you from fraud and theft if your Blockchain.com account is compromised.
  • You will receive an email from us when we've received your funds and the holding period is lifted.

Why is there a hold period?

We apply a holding period to protect you from fraud or theft if your Blockchain.com account is compromised. Since we use the ACH Payment network for funds you send via ACH instant transfer, we must allow for a number of days for the payment to complete, extending the length of time needed for the withdrawal lock to effectively protect your account. You can try transferring via Wire Transfer or using a debit/ credit card for shorter withdrawal locks. 

 

Can I expedite my withdrawal?

At this time there is no way for you to speed up your withdrawal nor can you cut down on the holding period, but we’re always working to improve our products and provide our users with the best experience.

You will receive an email from us on completion of the holding period.

Was this article helpful?
11 out of 21 found this helpful
Have more questions? Submit a request

Comments

Article is closed for comments.