If you are a resident of the United Kingdom, you can withdraw GBP to a bank account from which you've previously made a deposit. Click here for instructions on depositing GBP via Faster Payments.
On the web
- Login to your Exchange account via desktop web browser.
- Click Withdraw in the top right corner, select Cash and choose British Pound
- Select the linked bank account you would like to withdraw to. If you have not linked a bank account previously, you will need to make a small deposit from the bank you wish to withdraw to.
- Enter the amount you would like to withdraw and your 2FA code from your Google Authenticator app and click Withdraw.
- That's it, you should receive the funds to your bank account shortly!
On iOS/Android
- Login to your Exchange account via mobile app.
- Go to Portfolio in the bottom navigation bar and click Withdraw button in the top right corner
- Select Cash and click on British Pound
- Select the linked bank account you would like to withdraw to. If you have not linked a bank account previously, you will need to make a small deposit from the bank you wish to withdraw to.
- Enter the amount you would like to withdraw and your 2FA code from your Google Authenticator app and click Withdraw.
- That's it, you should receive the funds to your bank account shortly!
Important notes
- Only UK residents are eligible to withdraw GBP from their accounts.
- You will need to have your 2FA security settings enabled in order to make a withdrawal.
- If you are making a withdrawal into a UK bank account, your funds should appear within 1 hour, however this is not guaranteed and can take up to 1-2 business days.
- You will be charged a fixed fee of £0.50 for every withdrawal you make.