Withdrawals via wire transfer to non-US bank accounts are currently unavailable.
On the web
- Login to your Exchange account via desktop web browser.
- Click Withdraw in the top right corner, select Cash and choose US Dollar.
- Select the linked bank account you would like to withdraw to. If you have not linked a bank account previously, you will need to make a small deposit from the bank you wish to withdraw to.
- Enter the amount you would like to withdraw and your 2FA code from your Google Authenticator app and click Withdraw.
- That's it, you should receive the funds to your bank account within 5 business days.
On iOS/Android
- Login to your Exchange account via mobile app.
- Go to Portfolio in the bottom navigation bar and click Withdraw button in the top right corner
- Select Cash and click on US Dollar.
- Select the linked bank account you would like to withdraw to. If you have not linked a bank account previously, you will need to make a small deposit from the bank you wish to withdraw to.
- Enter the amount you would like to withdraw and your 2FA code from your Google Authenticator app and click Withdraw.
- That's it, you should receive the funds to your bank account within 5 business days.
Important notes:
- For wire transfers to US banks, a $10 fee will be applied.
- The minimum withdrawal amount for wire transfer is $2500.
- You will need to have your 2FA security settings enabled in order to make a withdrawal.
- Withdrawal processing times may vary but you should receive your funds within 5-10 business days.