At Blockchain.com, we use identity verification software and agents to review your personal information and identification documents. If your submission is clear and consistent, your identity verification should typically take between 5 minutes to 2 hours.
However, if we are unable to verify your submission automatically, we will manually review it. This process may take up to 5 business days. Unfortunately, we cannot fast-track manual reviews.
In some cases, we may require additional information or documentation to complete the verification process. If this is the case, we will reach out to you via email and request the necessary information.
If you have any questions or concerns, don't hesitate to reach out to our support team.