On the Web:
- Log in to your Exchange account using a desktop web browser.
- Click "Deposit" in the top right corner.
- Select "Cash" and choose "US Dollar".
- Switch from "Via Stablecoin" to "Via Bank", if necessary, and click "Wire Transfer".
- Your unique deposit details will be shown here. This is not a bank account under your name; it is a unique virtual reference.
- On the deposit screen, you will see detailed wiring instructions, including your unique reference number, account number, and routing number. Please do not miss including the reference ID in your deposit.
- Use these deposit details to initiate a wire transfer from your banking platform (website/app). You can also call or visit your bank in person for support with wire transfers.
- Ensure you include your unique reference number with your wire. Without it, the wire transfer could fail.
That's it! Your deposit should arrive in your Blockchain.com Exchange Account in 1-3 business days.
* Important: Do not use the example details provided above. Only use the details displayed in your account.
On iOS / Android:
- Log in to your Exchange account on the Blockchain.com iOS/Android app.
- Click "Portfolio" at the bottom of the screen and then click "Deposit".
- Select "Cash" and choose "US Dollar".
- Switch from "Via Stablecoin" to "Via Bank", if necessary, and click "Add a Bank Account".
- Select "Wire Transfer".
- Your unique deposit details will be shown here. This is not a bank account under your name; it is a unique virtual reference.
- On the deposit screen, you will see detailed wiring instructions, including your unique reference number, account number, and routing number. Please do not miss including the reference ID in your deposit.
- If your bank is based in the USA, please select "From USA Banks". For banks outside of the USA, please select "From Non-USA Banks".
- Use these deposit details to initiate a wire transfer from your banking platform (website/app). You can also call or visit your bank in person for support with wire transfers.
- Ensure you include your unique reference number with your wire. Without it, the wire transfer could fail.
That's it! Your deposit should arrive in your Blockchain.com Exchange Account in 1-3 business days.
*Important: Do not use the example details provided above. Only use the details displayed in your account.
Domestic Deposit Instructions:
For US customers who transfer USD from a US bank:
| Bank Name | Customers Bank |
| Bank Address | 40 General Warren Blvd Suite 200, Malvern PA 19355 |
| Routing Number | 031302971 |
| IBAN/Account Number | 6704983 |
| Reference ID (Required) | Displayed on your deposit screen (Unique) |
| Recipient | Blockchain.com, Inc |
| Account Address | 6th Floor The Relay Building, 114 Whitechapel High Street, London E1 7PT - GBR |
International Deposit Instructions:
For customers who do not reside within the US or are transferring USD from an international bank:
| Bank Name | Customers Bank |
| Bank Address | 40 General Warren Blvd Suite 200, Malvern PA 19355 |
| SWIFT Code | CUESUS33 |
| IBAN/Account Number | 6704983 |
| Reference ID (Required) | Displayed on your deposit screen (Unique) |
| Recipient | Blockchain.com, Inc |
| Account Address | 6th Floor The Relay Building, 114 Whitechapel High Street, London E1 7PT - GBR |
Important notes:
- Wires sent from outside of the US typically take 2 business days to process. US Domestic wires generally take one business day.
- If you have not received the funds after 3 business days, please reach out to Support here.
- Only users with a Verified Exchange account in a supported region are eligible to deposit USD into their accounts.
- The name on your Blockchain Exchange account must match exactly with your bank account name to avoid issues. Ensure you include your unique reference number with your wire.
- Ensure your bank does not send this as an ACH transfer. ACH transfers sent to the wire transfer details will be rejected and returned to your account.
- Deposits and withdrawals from Third-Party Payment Processors are not supported.