If you are a verified user, you can withdraw EUR to a bank account from which you've previously made a deposit via bank transfer. Click here for instructions on depositing EUR via SEPA transfer.
On the web
- Login to your Exchange account via desktop web browser.
- Click Withdraw in the top right corner, select Cash and choose Euro
- Select the linked bank account you would like to withdraw to. If you have not linked a bank account previously, you will need to make a small deposit from the bank you wish to withdraw to.
- Enter the amount you would like to withdraw and your 2FA code from your Google Authenticator app and click Withdraw.
- That's it, you should receive the funds to your bank account within 5 business days depending on your bank.
On iOS/Android
- Login to your Exchange account via mobile app.
- Go to Portfolio in the bottom navigation bar and click Withdraw button in the top right corner
- Select Cash and click on Euro
- Select the linked bank account you would like to withdraw to. If you have not linked a bank account previously, you will need to make a small deposit from the bank you wish to withdraw to.
- Enter the amount you would like to withdraw and your 2FA code from your Google Authenticator app and click Withdraw.
- That's it, you should receive the funds to your bank account within 5 business days depending on your bank.
Important notes:
- You will need to have your 2FA security settings enabled in order to make a withdrawal.
- Your withdrawal should appear in your bank account within 1-2 days but can take up to 5 business days depending on your bank.
- You will be charged a fixed fee of €0.50 for every withdrawal you make.