Popular Topics
Getting Started
Top User Questions
- Can an address still receive funds even though it’s no longer displayed under Request?
- Can I downgrade my wallet back to the legacy platform?
- Can my transaction be canceled or reversed?
- How can I receive funds to my Blockchain wallet?
- How do I back up my Wallet?
- How do I contact Blockchain support?
Common issues logging in
- I'm getting the message "Error decrypting wallet"
- I lost my 2FA device. How do I get back into my wallet?
- I'm getting the message "Invalid GUID"
- I am not receiving my authorization email
- I am not receiving SMS codes to log in
- I enabled IP restrictions but my IP address changed and now I'm locked out