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  2. Swap - Exchanging Cryptocurrencies

Swap - Exchanging Cryptocurrencies

Getting Started with Swap

  • What is Swap?
  • What countries is Swap available in?
  • What crypto assets can I Swap?
  • Do I have to verify my identity to use Swap?

Placing an Order with Swap

  • How do I place a Swap order?
  • What is the difference between Swapping from Private Key Wallet and my Trading Account?
  • What are the Swap limits?
  • Why do Swap exchange rates change?
  • What fees are applied to my Swap order?
  • Can I cancel my Swap order?

Swap Order Status & History

  • What is an Order ID?
  • What information is available about my Swap order?
  • What does my Swap order status mean?

Troubleshooting a Swap Order

  • Why has my Swap order expired?
  • How long will my Swap order take?
  • What does “Order exceeds wallet balance” mean?
  • What does “Order failed due to market movements” mean?
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