Sign in
Submit a request
Sign in
Submit a request
Blockchain Support Center
Submit a request
Submit a request
Please select the Blockchain.com product you need assistance with
-
DeFi Wallet (Private Key Wallet)
Blockchain.com Account (Trading Account)
Exchange
Earn
Blockchain.com Pay (transactions made through Metamask, Union BTC, etc.)
SoFi
Submit a Complaint
Wrong Chain Deposit Recovery
Your email address
Subject
Wrong Chain Deposit Recovery Subject
I agree that Blockchain.com will retain 10% of any recovered funds to cover the costs of providing the recovery service to me. All residual recovered funds will be returned to the original depositors address.
I understand that any funds recovered will be returned to the original senders address and that if the deposit originated from another platform I will need to contact that platform for further assistance.
I understand that if the memo or tag I entered (where applicable) belongs to another user that there is a risk the funds may be deposited into that users wallet and these funds will be permanently lost.
How can we help you?
Enter the details of your request.
Crypto Sent
Sender's Crypto Address
Receiving Crypto Address
Amount Sent
Order ID/Transaction ID
Attachments
(optional)
Add file
or drop files here