🛡️ Scammers often pretend to be Blockchain.com
Use this page to check whether an app, email or social media account really belongs to us. If it isn't listed here, treat it as suspicious and don't respond.
Official mobile apps
Only download the Blockchain.com app from the official app stores. Never install it from a link sent by email, message or phone call.
Verified email addresses
Always check the full sender address, not just the display name. Scammers can set any display name they like, and often use lookalike domains such as blockchain-support.com or b1ockchain.com.
Notifications and updates
✔️ newsletter@email.blockchain.com
✔️ notify@wallet-tx.blockchain.com
✔️ notify@exchange-tx.blockchain.com
✔️ no-reply@blockchain.info
Support and feedback
✔️ surveys@blockchain.com
✔️ onboarding@blockchain.com
✔️ periodic.review@blockchain.com
✔️ institutional.compliance@blockchain.com
✔️ institutional.sales@blockchain.com
✔️ prime@blockchain.com
✔️ sg.trader@blockchain.com
✔️ salesforce@blockchain.com
Institutional and VIP account managers
✔️ raaja@blockchain.com
✔️ rraikundalia@blockchain.com
✔️ sgrover@blockchain.com
✔️ lkoh@blockchain.com
✔️ fyuan@blockchain.com
✔️ druiz@blockchain.com
Official social media accounts
We only communicate through the verified accounts below. Watch out for copycat accounts with similar names, profile pictures or handles.
X (Twitter)
✔️ @Blockchain (Main)
✔️ @AskBlockchain (Support)
✔️ @blockchainINSTL (Institutional)
✔️ @BlockchainAfri_ (Africa)
Facebook
✔️ facebook.com/blockchain
Instagram
✔️ @blockchainofficial
✔️ @blockchain_africa (Africa)
TikTok
✔️ @blockchain.comofficial
✔️ @blockchain_africa (Africa)
LinkedIn
✔️ linkedin.com/company/blockchain
Telegram
✔️ t.me/blockchain
Reddit
✔️ u/blockchainwallet
What we will never do, on any channel
- Ask for your password, recovery phrase or 2FA codes
- Ask you to send crypto to a "safe" or "secure" wallet
- Ask you to pay a fee to unlock or release your funds
- Ask you to install remote-access software
- Call you out of the blue as a retail customer