After submitting the required personal information and completing the facial check, your verification process enters a review stage. There are two types of review statuses: "In Review" and "Under Review".
If your verification status is "In Review", it indicates that your ID document has been successfully uploaded, and an automated review is currently in progress. During this stage, our system evaluates your submission for accuracy and completeness.
Typically, automated reviews are completed within a timeframe ranging from 5 minutes to 2 hours. Please note that this timeframe is approximate and can vary based on various factors.
If your verification status is "Under Review" it means that your ID document has been successfully uploaded; however, further review by our team is required to complete the verification process. In certain cases, additional manual verification is necessary to ensure accurate and reliable results.
Once your submission enters the manual review stage, the process may take approximately 5 business days to complete. Unfortunately, we are unable to expedite or fast-track manual reviews due to the thoroughness and attention to detail required.
During the manual review process, our team carefully examines your submission and may reach out to you if any additional information is needed. Rest assured that we will keep you updated on the progress of your review and contact you promptly if any further details are required.