Some cryptocurrencies exist on multiple networks like Ethereum, Polygon, and Binance Smart Chain (BSDC), notably stablecoins like USDT (Tether) and USDC (USD Coin).
When receiving such currencies to your Blockchain.com wallet, the name of the relevant network is displayed on the Receive screen.
If the funds are sent on a network other than the one indicated, they won’t be credited to your wallet and may be lost.
Please contact our support team for help locating funds received to your Blockchain.com account on an unsupported network.
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Similarly, when sending from your Blockchain.com wallet, the name of the relevant network is displayed on the Send screen. If the destination account does not support this network, the funds will not be credited to your other account and may be lost.
Please contact the support team of the destination account for help locating funds sent on an unsupported network.