Sending and receiving cryptocurrencies on multiple networks

When receiving cryptocurrencies to your Blockchain.com Account or DeFi Wallet, it's important to note that the network will be displayed on the Receive screen.

To ensure the successful receipt of funds, please verify the network before initiating a transaction. Carefully check the indicated network name on the Receive screen. If the funds are sent on a different network, they may not be visible in your wallet or even may be lost.

Web:

Currently, we only support the Ethereum ERC-20 tokens on the WEB. In order to view and send tokens in other networks (Polygon, Solana, Arbitrum, Optimism, Base, BSC, etc.;) you need to have a native related crypto and use your app. Keep it in mind when you are receiving crypto from a third party. To check all supported crypto networks for Defi wallet, follow this link.

iOS/Android:

Please check this support article for more information about crypto received on the unsupported network or contact our support team if you have any questions. 

Similarly, when sending funds from your Blockchain.com Account or DeFi Wallet, it's crucial to check the network compatibility. On the Send screen, you'll see the name of the relevant network. It's important to ensure that the destination account supports this network. If not, the funds will not be credited to your other account and may be lost.

Web:

(currently web wallet only support Ethereum network and other cryptocurrencies operating on their own independent blockchain)

iOS/Android:

By being vigilant and verifying the network compatibility when sending and receiving cryptocurrencies, you can help prevent the loss of funds and ensure a smooth transaction experience. If you have any questions or need further assistance, please don't hesitate to contact our support team.