Why is my verification pending? Your verification is in progress, and it usually takes less than 5 minutes. If automated verification is unsuccessful, don't worry – we'll manually review your submission.
Why did my verification get rejected? If your verification hasn't been approved, it could be due to various factors, such as expired documents or a mismatch in personal information. For more details on unsuccessful verification, check out our support article here.
Why is my transaction pending? Transactions may be pending due to reasons like delayed payment processing or issues with your verification. If you have concerns about your pending transaction, feel free to contact us here.
Why did my transaction get rejected? Unfortunately, transactions may fail for reasons like security alerts, insufficient funds, personal details mismatch, or bank account spending limits.
Why did my card get rejected? Your card could be declined for reasons like insufficient funds, exceeded credit limits, or errors in card information. If the issue persists, we recommend reading our support article here or reaching out to your card issuer for personalized assistance.