There are a few reasons why you might want to reset, or disable, two-factor authentication (2FA) for your Blockchain Account, such as losing or misplacing a device.
How to reset my 2FA?
- Go to our 2FA reset request form: https://login.blockchain.com/#/reset-2fa.
- Enter your wallet identifier and the email address associated with your wallet.
- Click Continue when finished.
A notification that a pending 2FA reset request is in progress will be sent to the wallet's associated email address. In that email, you'll see two options: Approve Request and Decline Request.
- By clicking Approve Request, your request will be immediately approved.
- Any IP restrictions enabled on the wallet will be reset upon approving the request.
- Your verified email security will, however, remain intact.
- By clicking Decline Request, you will automatically cancel the reset request.
- Requests expire after three days.
Keep in mind, for the security purpose the 2FA reset is fully automated.
I don't receive 2FA reset email
Don't worry! If you are missing to receive the 2FA confirmation email, please fill in this form to contact our support team.
I lost 2FA to my Exchange account
If you are also looking to reset your Exchange account 2FA, please refer to our support article instructions provided here.