How do I verify my identity?

  • Updated

Verifying your identity helps prevent fraud and ensures that no one, except you, is able to use your payment information to make trades. 

With just an email address, the Blockchain.com Wallet allows you to Send and Receive crypto. Verifying your identity gives you access to more features and higher trading limits depending on the level of verification you choose.

You can choose between two levels of verification: Limited Access and Full Access.

Limited Access verification

With Limited Access, you can:

To enable Limited Access, you’ll need to verify your:
  • Send crypto
  • Receive crypto
  • Swap crypto
  • Card purchases
  • Email address
  • Name
  • Home address
  • Date of birth

 

How do I enable Limited Access?

Web Browser

  1. Log in to your Wallet.
  2. Click on your profile ( icon on upper right corner)
  3. Under Trading Limits select Get Limited Access
  4. Enter in the requested information and click Next.

Mobile App

  1. Log in to your Wallet App.
  2. Tap the User icon and select Account
  3. Select Limits & Features.
  4. Under Upgrade Your Wallet select Get Started.
  5. Select Limited Access Limits.
  6. Provide the requested information and tap Submit.

Full Access verification

With Full Access, you can:

To enable Full Access, you’ll need to:
  • Send crypto
  • Receive crypto
  • Swap crypto
  • Buy and sell
  • Card purchases
  • Bank buys/deposits/withdrawals
  • Earn Rewards
  • Complete Limited Access verification
  • Upload an identity document (See list of accepted documents by country)
  • Take a picture/video of yourself

 

How do I enable Full Access?

Web Browser

  1. Log in to your Wallet.
  2. Click on your profile (icon on upper right corner)
  3. Under Trading Limits select Get Full Acces
  4. Fill in all the requested information and submit your ID
     

  5. Complete the verification process powered by Veriff.

Mobile App

  1. Log in to your Wallet App.
  2. Tap the User icon and select Account
  3. Select Limits & Features.
  4. Under Upgrade Your Wallet select Get Started.
  5. Select Full Access Limits.
  6. Provide the requested information and tap Submit.

  7. Complete the verification process powered by Veriff.

What happens next?

If your submission is clear and consistent, the automated verification may take anywhere from 5 minutes to 2 hours. 

If there are problems and a manual review is required, it may take approximately 5 business days. This timeline may vary slightly if there are any significant increases in submissions requiring manual reviews. 

We’ll stay in touch throughout the verification process and you can send us a question at any time by opening a support request.

You can view your application status by navigating to the Limits & Features section on web browser or the Account Limits section on mobile. While you wait, you can still trade and move currency up to your current limit.

Have more questions? Submit a request

Related articles

Still can't find answers?

Submit a request