While it's uncommon for swap orders to expire, on rare occasions, it may happen due to various factors such as network congestion or a rejected depositing transaction.
When your swap order expires, we'll send you an email notification to keep you informed. In your Order History, you'll notice the status of the expired order marked as "Expired." Rest assured that no funds will be deducted from your wallet when an order expires.
If your order expires and you still wish to proceed with the swap, simply place a new Swap order.
If you have any questions or concerns regarding expired orders, our dedicated support team is here to help. Feel free to reach out to us by contacting customer support. To expedite the process and receive accurate assistance, kindly include your Transaction ID in your support request.