Blockchain.com is pausing availability of custodial and exchange services to customers within Venezuela.
Please note that from Monday 7th April 2025 at 16:00 residents of Venezuela will no longer be able to access Blockchain.com services including:
- The Blockchain.com Website
- The Blockchain.com App
- DeFi Wallet
- Trading Accounts
- Rewards Accounts
Venezuela residents will need to withdraw any crypto from Blockchain.com by Monday 7th April 2025 at 16:00 UTC
You will have until Monday 7th April 2025 at 09:00 UTC to withdraw your funds. To withdraw your funds in crypto, press the “Send” button in the web or mobile app, and follow the instructions. For more information on how to withdraw your crypto, please visit this help centre article. If you’re having trouble withdrawing your funds, please contact our support team who will be able to assist you further.
If you do not withdraw all your crypto before Monday 7th April 2025, unfortunately we can no longer guarantee access to your account.
These changes are being made to align with evolving regulations and industry standards. We appreciate your cooperation. Our team is available to answer any questions you may have via the Support Portal.