Unfortunately, we're unable to help you regain access to your wallet if you've lost or forgotten your password. This is because we don't have access to your wallet or your wallet password.
If you are getting the error message "Error decrypting wallet" when attempting to log in, then this means the password you're using is incorrect.
If you find yourself in this situation, we recommend trying two solutions:
- Try to log in using every possible password combination you may have used.
- Use your 12-word Secret Wallet Recovery Phrase (also known as a seed phrase).
Enter the phrase this form (https://login.blockchain.com/#/recover) to create a new wallet that contains all the addresses and balances contained in your previous wallet.
Keep in mind that this process will not restore funds stored in any Imported Addresses.